Direct Deal Patio Furniture...Bringing you Quality in Patio and Garden Furniture
- North America:
Orders addressed to continental United States, Canada & Mexico are shipped UPS ground and take between 6 to 9 buisness days to arrive.
Hawaii/Alaska shipments are shipped via UPS 3 day air and are subject to additional ship fees. Please email or call for a ship quote on this service.
No taxes are collected on shipments within the USA.
5% Federal GST is collected on shipments to Canadian addresss.
- International Customers:
Overseas shipments are shipped UPS 3-day air and usually take 2-5 business days for delivery.
Please email us with details of your shipment and destination address including the zip code so we may provide you with an accurate shipping quote on your order.
No taxes are collected for shipments outside North America
Large Truck Skid Shipping: (Products shipped by large truck will have the Designation "LT" on the orderform)
Due to size or weight restricitons some packages must be shipped by Large Truck.
Delivery time for large truck shipping may range from 6 – 15 business days; a tracking number will be emailed within 48 hrs of shipping.
The carrier will contact your customer directly to schedual a delivery time. Delivery must be taken within 48 hours of initial contact otherwise storage fees will apply. Freight deliveries are scheduled on week days only, weekend deliveries can be scheduled for an extra fee.
It is important to note that the driver is not responsible for unloading or moving items into the yard, garage or home, or up or down steps. If any of these service options are required they can be arranged directly with the freight company when they call. These services typically involve additional charges payable to the freight carrier upon delivery.
Large Truck Orders cannot be canceled after shipment. If a freight delivery is refused, freight charges to and from the delivery address will be removed from the refund balance.
All packages must be inspected by the customer at time of delivery.
If a product and/or box(es) arrive damaged, customer must record damages in detail on the delivery receipt and fax to us at 413-714-3890 or email @ info@directdealpatiofurnit.com urewith a copy.
It is customers responsibility to check that all items are correct and that all pieces are accounted for before delivery reciept is signed. If specific shipping errors, damages or other problems are not noted, we will be unable to replace or otherwise warrenty the order.
Shipping rates for continental North America are as posted for each item on the drop-ship catalog page. Our ship rates are fixed per item for any destination in North America and include all additional fuel surcharges. All Things Cedar is not responsible for any state or federal tax, customs, brokerage, duties or other goverment fees that may apply to the shipment, nor do we collect these fees for any of the parties listed above. Orders of 8 or more items shipped to the same address may be eligible for a shipping discount. Please email us with the particulars of your order for a custom shipping quote.
Shipping rates for continental North America are as posted for each item on the catalog page. Our ship rates are fixed per item for any destination in North America and include all additional fuel surcharges.
